We need be given at least 3 (three) business hoursâ notice from the beginning of the appointment if you want to cancel or reschedule your appointment.
For example, if your appointment is between 12pm-4pm, we must be notified before 9am that same day. If you are calling after hours, please DO NOT LEAVE A VOICEMAIL. A service call can be cancelled only with a live agent and a cancellation code will be provided to you over the phone.
Failure to comply with our cancellation policy will result in a service call fee of $120 + tax, which can vary depending on location, time of day, and other factors.
Payment must be made within 24 hours of the original appointment.
The Express Appliance Repair Team
Request Service 
(647) 492-7773 