Dishwasher Repair – Why Is My Dishwasher Displaying the E1 Error Code?

Just as you were going to load the dishes into the dishwasher, you noticed the LED panel showed “E1.” We have seen this is a typical issue with some LG and Kenwood dishwashers. Roll your sleeve down and read this post to find out whether it is a simple fix before giving up and choosing to hand wash your dishes.

There are a few potential problems that could be causing the “E1” message to appear, and they are:

• Dishes loaded incorrectly
• You’re using too much detergent (we have a helpful article here about why dishwasher detergent won’t dissolve)
• You’re using the wrong detergent
• A leak in the door
• The dishwasher was not installed properly
• Your Sump motor is faulty
• Your float switch is not working
• Your sump assembly is leaking

For some of these issues—such as improperly loaded dishes or using too much or the incorrect detergent—there is a straightforward fix; for the rest you will have to contact an appliance repair company. But before you demand dishwasher repair in Toronto and the GTA, try these ideas to see whether there is another way you could resolve the issue.

Ensure Drain Hose is Installed Properly

A common flaw with many dishwasher installations is improperly installed drain hoses.

The tub may drain too early when your drain hose exit is below the base. At least 10 inches should separate the end of the hose from the bottom to stop the water from draining out of the tub early on.

Make sure your hose is intact even if you have it in the right location and still experience draining issues. Should it be so, you could have to get it replaced.

Use the Proper Detergents

Use of the incorrect detergent can lead to an overabundance of suds and the subsequent appearance of the “E1” message. The instruction handbook that comes with your dishwasher will list the detergents ideal for use with your machine. Should you find yourself without the instructions, be sure the detergent you are using is meant for automated dishwashers.

 

Make Sure Your Door Isn’t Leaking

Another possible issue driving the “E1” error message is a leaking door. Look for water drops seeping through the machine while it is running to determine whether it is leaking.

Should you see water leaking, look for damage in the door seal. Your door needs a new seal if one is damaged. You can do on your own dishwasher repair by replacing the seal; it will not call for an appliance repair firm. Replace your seal following these guidelines.

1. Remove the door seal – Open the door and pull out the seal from the channel on the edge of the door, noting which side of the door the seal faces.
2. Clean the channel where the seal sits – Use mild dishwashing detergent and a cotton swab to thoroughly clean the channel where the seal sits and let the channel dry.
3. Warm the new seal to remove creases – Use a blow dryer or heat gun and smooth out any creases on the new seal.

Install the new seal – Fold the seal at the midpoint with the correct side of the seal facing out and press the seal to the center point of the channel on top of the dishwasher and press the seal along the top and evenly down both sides of the door. Press the seal into the channel as much as possible and leave the door shut for several hours.

Make Sure You’re Loading Dishes Properly

The position of large dishwares, such as pots and pans can affect the distribution of water around the tub and could produce excess water, the system sees this a flood which causes the “E1” error message. Your dishwasher’s instruction manual will show how to properly place dishes

If you have gone through all of these steps, it may be time to call an appliance repair company to have your dishwasher repaired.

If you are in need of dishwasher repair in Toronto and the GTA, Express Appliance Repair is the company to call. We have been doing appliance repair for the past 25 years and we can fix any appliance brand and model, and we also offer same-day services. Call us today at (647) 492-7773 for any dishwasher repair needs.