Is your appliance not working? Don’t worry! Our specialized Kitchenaid appliance repair services in Toronto and the GTA make the repair process easy.
Step 1: Schedule an Appointment: Contact us through our website or give us a call at (647) 492-7773.
Step 2: Technician Visit: Our Kitchenaid appliance technician will arrive at your location, fully equipped to diagnose the problem.
Step 3: Appliance Repair: We will promptly repair the issue and have your appliance running in no time.
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KitchenAid is an American-based appliance manufacturer that specializes in the production of high-quality household kitchen appliances. The company started decades ago and, more recently, was bought out by Whirlpool and continues to produce reliable products. Refrigerators, dishwashers, ovens, and stoves all work really hard on a regular basis to make our lives easier. It’s easy to understand that these demands will take their toll on any appliance. When the time comes for repairs, a professional repair technician will ensure that you get even more use out of your appliance. Call (647) 492-7773 for 24/7 KitchenAid appliance repairs by Express Appliance Repair experts. We offer fast, same day service throughout the Greater Toronto Area for your convenience.
When your KitchenAid refrigerator stops working, or your oven no longer turns on, you deserve fast and reliable repairs. At Express Appliance Repair, we understand how much you need your appliances on a daily basis. Since appliances don’t keep office hours when it comes to breaking down, we provide 24/7 service. Our team is always available when you need it the most and our same day service also helps speed up the repair process. Our technicians arrive in a fully stocked van with parts and tools on hand to perform repairs on the spot. Our goal is to make sure that you experience as little inconvenience as possible. All KitchenAid appliance repairs by our technicians are also guaranteed for your peace of mind.
Your refrigerator is undoubtedly the most important household appliance of all. Without it, you would have no convenient way of keeping your food fresh for days or even weeks. When your fridge leaks or if you notice a noise or any other problem, contact us right away. Our technicians provide same day KitchenAid fridge repairs throughout the GTA, and we are available 24/7. All repairs are backed by our 100% satisfaction guarantee to set your mind at ease.
Your stove is not only essential but also a really versatile in terms of preparing a variety of meals. Soups, stews, fried foods, and so much more – your stove does it all! Daily use places an understandable strain on your stove which means that repairs are bound to become necessary at some point. When you need professional KitchenAid stove repairs, call Express Appliance Repair for same day service anywhere in Toronto.
Dishwashers are no longer luxury kitchen appliances. They are necessary for saving time as well as maintaining a higher level of hygiene in your home. By cleaning your dishes at high temperatures, you can rest easy knowing that your dishes are properly sterilized. If your dishwasher breaks down and you notice a leak, power problem, or any other issue, call our team of technicians for fast repairs. We offer same day KitchenAid dishwasher repairs all backed by our 100% satisfaction guarantee.
The delicious smell of a succulent roast or your favorite cookies in your oven is enough to make those mouths water. This can all change if your oven runs too hot and your food ends up burned before it actually cooks all the way through. If your oven gets too hot, doesn’t get hot enough, or if you notice another problem, contact Express Appliance Repair. We perform professional KitchenAid oven repairs, and we offer 24/7 service throughout the GTA.
When you buy any new appliance, it will work perfectly for a fairly long period of time. Depending on how often you use your appliances, they will each require some kind of repair from time to time. Professional KitchenAid appliance repairs help you get the most out of your high-quality kitchen appliances. We are available 24/7, and our team arrives prepared to perform repairs on the spot.
Usually failure codes are caused by a faulty timer (aka ERC – the Electronic Range Control). Sometimes, even when the failure code implies that another component has failed, this can actually be a timer problem (whereby the timer is not displaying the correct fault code). If you are not sure whether the code you are seeing is due to a problem with the timer please call us, or send us an email, since we can help you determine whether the failure code is likely a timer problem or a problem with some other component. We can repair most timers so if you are sure your problem pertains to the timer (or ERC) please fill out a repair service request or call us (647) 492-7773.
| Failure Code | Fault Code Description | Solution | |
| 4 Digit Failure Codes (for 2 digit codes see below) | |||
| F1 – E0 | EEPROM communication error | 1. Disconnect power for at least 30 seconds. 2. Re-apply power and observe for at least one minute. 3. If code re-appears, replace control board (also called ERC or clock). Note: Applies to all F1-E… codes except F1-E3. | |
| F1 – E1 | EEPROM checksum error | ||
| F1 – E2 | UL A/D error(s) | ||
| F1 – E4 | Model ID error | ||
| F1 – E5 | Calibration shifted | ||
| F1 – E6 | Latch signal mismatch error | ||
| F1 – E9 | Stack overflow | ||
| F1 – E3 | Wiring harness cavity size does not match previously stored value | The “Cavity Size Select” jumpers in the wiring harness indicate a cavity size different from that which the control was previously configured for. Check the jumpers in the harness to make sure they agree with the actual oven size. | |
| F2 – E0 | Shorted keypad (also called touch pad) | 1. Check keypad connector for firm connection (keypad connects to control board). 2. Press CANCEL. If error code returns after 60 seconds, replace keypad (also called touch pad or membrane switch). Some models incorporate keypad in to control board as one unit. In this case, replace control board (also called ERC or clock). | |
| F2 – E1 | Keypad cable unplugged | ||
| F2 – E5 | Cancel key drive line open | ||
| F2 – E6 | Cancel key drive line open | ||
| F3 – E0 | Oven temperature sensor (RTD) opened (upper oven, if double oven) | Replace Oven temperature sensor (RTD) Note: Applies to all F3-E… codes. | |
| F3 – E1 | Oven temperature sensor (RTD) shorted (upper oven, if double oven) | ||
| F3 – E2 | Oven temperature is too high (Cook mode) | ||
| F3 – E3 | Oven temperature is too high (Clean mode) | ||
| F3 – E4 | Oven temperature sensor (RTD) opened (lower oven, if double oven) | ||
| F3 – E5 | Oven temperature sensor (RTD) shorted (lower oven, if double oven) | ||
| F3 – E6 | Warming drawer sensor open | ||
| F3 – E7 | Warming drawer sensor shorted | ||
| F4 – E1 | Meat probe malfunction – shorted | Problem could be with the probe, the receptacle, or probe circuit. Check probe. Look for pinched wire. Look for condensation or contamination on probe receptacle. Replace probe if all else checks out ok. | |
| F5 – E0 | Door switches do not agree (condition exists when door switch is closed indicating an open door, and latch switch is closed indicating a locked door) | 1. If door latched: A. Disconnect power from unit.B. Check wires and connectors from control to door switch, then from door switch to control. If no damage to wires and all connectors okay, proceed to step C.C. Replace door switch.D. Re-apply power.E. Press and hold any key down for 1 minute to clear F5 failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.2. If door not latched:A. Disconnect power from unit.B. Check wires and connectors from control to latch switch, then from latch switch to control. If no damage to wires and all connectors okay, proceed to step C.C. Repeat steps A and B for door switch.3. Measure door switch (door open = switch open small low voltage terminals). Replace switch if defective. 4. Measure latch switch (unlatch = switch open, CAUTION – oven light contacts are closed). Replace switch if defective. 5. If corrections are made in any step, reconnect power to control. Press and hold any key for 1 minute to clear R failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct. 6. If failure remains, disconnect power and replace control. Note: Applies to all F5-E… codes. | |
| F5 – E1 | Self clean latch will not lock | ||
| F5 – E2 | Latch during CLEAN error | ||
| F5 – E5 | Self clean temperature not reached within 45 minutes. | ||
| F5 – E6 | Door is open, but latch is locked | ||
| F5 – E7 | Self clean latch will not unlock | ||
| F6 – E0 | Return line not connected | If switch pulse return line is not connected, electronic control will display F6 within 60 seconds after power up. Replace control. | |
| F7 – E1 | Common switch wire is defective | Common wire (+5VDC) to latch switch, and to door switch is shorted to chassis ground or neutral. A double oven will have two of each switch and one common wire. 1. Check connections at control and at the latch switch and door switch. 2. If all connections are good, then check the individual switches as outlined for the F5 failure. | |
| F0 | Board failure | Replace control board (also called ERC or clock). | |
| F1 | Board failure | Replace control board (also called ERC or clock). | |
| F2 | Oven temperature is too high | 1. Look for welded relay contacts on bake or broil relays. If this happens, replace oven control (also called clock or ERC). 2. For SELF CLEAN models: check door lock operation. 3. Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective. Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature. | |
| F3 | Oven temperature sensor (RTD) open | Replace Oven temperature sensor (RTD) | |
| F4 | Oven temperature sensor (RTD) shorted | Replace Oven temperature sensor (RTD) | |
| F5 | Board failure | Replace control board (also called ERC or clock). | |
| F7 | Function key stuck on ERC | Replace control board (also called ERC or clock). | |
| F8 | Board failure | Replace control board (also called ERC or clock). | |
| F9 | Oven door lock failure | Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch. | |
| Electronic Touch Ceramic 30 inch. Cooktop KECC508MBL | |||
| Failure Indication | Failure Code | Fault Code Description | Solution |
| F03 | One or more keys permanently pressed | 1. Clean the glass surface and remove all objects placed on it. 2. If failure remains, disconnect power for 1 minute. 3. Reconnect power. 4. If failure remains, replace the touch control module. | |
| F12 | Electronic board and touch module communication error | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace board connection cable between touch control module and electronic control. 4. If failure remains, replace the electronic control. 5. If failure remains, replace the touch control module. | |
| F13 | Internal CPU checksum errors | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace the touch control module. | |
| F22 | Key sensitivity problem | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace the touch control module. | |
| F36 | Temperature probe hardware error | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace the touch control module. | |
| OVER TEMPERATURE INDICATION | |||
| Three indicators alternatively blink in left and right side | This is a temporary standby condition to prevent over temperatures in the cooktop. Let the cooktop cool down and the blinking indicators will stop. | ||
| Electronic Touch Ceramic 36 inch. Cooktop KECC568MBL | |||
| Failure Indication | Failure Code | Fault Code Description | Solution |
| F03 | One or more keys permanently pressed | 1. Clean the glass surface and remove all objects placed on it. 2. If failure remains, disconnect power for 1 minute. 3. Reconnect power. 4. If failure remains, replace the touch control module. | |
| F12 | Electronic board and touch module communication error | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace board connection cable between touch control module and electronic control. 4. If failure remains, replace the electronic control. 5. If failure remains, replace the touch control module. | |
| F13 | Internal CPU checksum errors | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace the touch control module. | |
| F22 | Key sensitivity problem | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace the touch control module. | |
| F36 | Temperature probe hardware error | 1. Disconnect power for 1 minute. 2. Reconnect power. 3. If failure remains, replace the touch control module. | |
| OVER TEMPERATURE INDICATION | |||
| Three indicators alternatively blink in left and right side | This is a temporary standby condition to prevent over temperatures in the cooktop. Let the cooktop cool down and the blinking indicators will stop. | ||
| Kitchen Aid Front Loading Automatic Washer Fault Codes (Model KHWS01PMT/ WH) | |||
| Failure Code | Fault Code Description | Solution | |
| FH | No water detected entering machine or pressure switch trip not detected | If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed. OR If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Possible Causes / Procedure • If there is no water in the unit: – Make sure that both valves at the water source(s) are turned on all the way. – Check for plugged or kinked inlet hoses or plugged screens in the inlet valves. – Verify inlet valve operation. • If there is water in the unit: – Verify drain pump operation. – Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch. 1. Verify there is not a siphon problem. 2. Unplug washer or disconnect power. 3. Verify wire harness connections to inlet valves, pressure switch, drain pump, flow meter, and Central Control Unit (CCU). 4. Check all hoses for possible leaks. 5. Plug in washer or reconnect power. 6. Verify pressure switch operation. 7. Verify flow meter operation by blowing air through the part and measuring the resistance. 8. Verify CCU operation by running a Diagnostic test or any cycle. Replace failed component. | |
| F02 | Long drain | If the drain time exceeds eight minutes, the water valves are turned off and “F02” is flashed. Press PAUSE/CANCEL two times to clear the display. NOTE: After four minutes the “Sud” error will be displayed, then four minutes later the “F02” error code will be displayed.. Possible Causes / Procedure 1. Check the drain hose and make sure it is not plugged or kinked. | |
| F05 | Water temperature sensor error | If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, the “F05” error code will be displayed. Possible Causes / Procedure | |
| F06 | Drive motor tachometer error | The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. Possible Causes / Procedure 1. Verify the shipping system including shipping bolts, spacers and cables are removed. Replace failed component. | |
| F07 | Motor control unit error | The main control has detected a short in the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F09 | Overflow condition | If the overflow contact on the pressure switch is closed for more than 60 seconds, an Overflow Condition will occur. In an overflow condition, the door remains locked and the drain pump runs constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing. Possible Causes / Procedure 1. Check the drain hose and make sure it is not plugged or kinked. Replace failed component. | |
| F10 | Motor control unit (MCU) heat sink thermal trip | If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an “F10” will be displayed. Possible Causes / Procedure 1. Check for proper installation, verify the unit is not located near a source of heat and has proper ventilation. Replace failed component. | |
| F11 | Serial communication error | Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F13 | Dispenser circuit error | If the dispenser motor is not able to be driven to its proper position. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F14 | EEPROM error | The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data it will cause this error. Possible Causes / Procedure A power glitch may cause this error. | |
| F15 | Motor control unit (MCU) error | If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F21 or F22 | CCU / Touchpad / LED assembly error | This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU). Possible Causes / Procedure 1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding. Replace failed component. | |
| FdU | Door unlock error | A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door six times before displaying the error code. Possible Causes / Procedure • Door lock mechanism is broken. NOTE: The door switch/lock unit can be manually unlocked: To manually unlock the door lock system, perform the following steps. | |
| FdL | Door lock error | A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code. Possible Causes / Procedure • Door lock mechanism is broken or removed from door. | |
| Sud | Suds lock (Overdose of detergent detected during the wash cycle) | The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds. Possible Causes / Procedure • If too much detergent was used: This should clear the unit of the excess detergent. 1. Check the drain hose and make sure it is not plugged or kinked. | |
| Kitchen Aid Front Loading Gas and Electric Dryer Fault Codes (Models KGHS01PMT/WH and KEHS01PMT/WH) | |||
| Failure Code | Fault Code Description | Solution | |
| PF | Power failure | “PF” flashes to indicate that a power failure occurred while the dryer was running. Press HOLD TO START to continue the cycle, or press OFF/Pause to clear the display. | |
| E1 | Thermistor open | Replace thermistor if found defective | |
| E2 | Thermistor shorted | Replace thermistor if found defective | |
| E3 | User interface or software mismatch | This error code will ONLY appear when in the Diagnostic Test mode. If the E3 error code is displayed, there is a user interface or software mismatch. It is also possible that a component on the console electronics or the electronic control board has failed. Replace defective component. | |
| Kitchen Aid Pro Line Front Loading Automatic Washer Fault Codes (Model KHWV01RSS) | |||
| Failure Code | Fault Code Description | Solution | |
| FH | No water detected entering machine or pressure switch trip not detected | If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed. OR If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Possible Causes / Procedure • If there is no water in the unit: – Make sure that both valves at the water source(s) are turned on all the way. – Check for plugged or kinked inlet hoses or plugged screens in the inlet valves. – Verify inlet valve operation. • If there is water in the unit: – Verify drain pump operation. – Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch. 1. Verify there is not a siphon problem. 2. Unplug washer or disconnect power. 3. Verify wire harness connections to inlet valves, pressure switch, drain pump, flow meter, and Central Control Unit (CCU). 4. Check all hoses for possible leaks. 5. Plug in washer or reconnect power. 6. Verify pressure switch operation. 7. Verify flow meter operation by blowing air through the part and measuring the resistance. 8. Verify CCU operation by running a Diagnostic test or any cycle. Replace failed component. | |
| F02 | Long drain | If the drain time exceeds eight minutes, the water valves are turned off and “F02” is flashed. Press PAUSE/CANCEL two times to clear the display. NOTE: After four minutes the “Sud” error will be displayed, then four minutes later the “F02” error code will be displayed.. Possible Causes / Procedure 1. Check the drain hose and make sure it is not plugged or kinked. | |
| F05 | Water temperature sensor error | If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, the “F05” error code will be displayed. Possible Causes / Procedure | |
| F06 | Drive motor tachometer error | The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. Possible Causes / Procedure 1. Verify the shipping system including shipping bolts, spacers and cables are removed. Replace failed component. | |
| F07 | Motor control unit error | The main control has detected a short in the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F09 | Overflow condition | If the overflow contact on the pressure switch is closed for more than 60 seconds, an Overflow Condition will occur. In an overflow condition, the door remains locked and the drain pump runs constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing. Possible Causes / Procedure 1. Check the drain hose and make sure it is not plugged or kinked. Replace failed component. | |
| F10 | Motor control unit (MCU) heat sink thermal trip | If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and an “F10” will be displayed. Possible Causes / Procedure 1. Check for proper installation, verify the unit is not located near a source of heat and has proper ventilation. Replace failed component. | |
| F11 | Serial communication error | Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F13 | Dispenser circuit error | If the dispenser motor is not able to be driven to its proper position. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F14 | EEPROM error | The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data it will cause this error. Possible Causes / Procedure A power glitch may cause this error. | |
| F15 | Motor control unit (MCU) error | If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode. Possible Causes / Procedure 1. Unplug washer or disconnect power. Replace failed component. | |
| F21 or F22 | CCU / Touchpad / LED assembly error | This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU). Possible Causes / Procedure 1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding. Replace failed component. | |
| F32 | Pressure switch failure | If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed. OR If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Possible Causes / Procedure 1. Unplug washer or disconnect power. 2. Check to verify that the pressure switch is operational. 3. Replace pressure switch. | |
| F33 | System leak | If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed. OR If the control has turned the water valves on, and after 8 minutes, the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Possible Causes / Procedure 1. Check for crack or holes in the washer tub and pressure switch hose. 2. Replace components if necessary. | |
| FdU | Door unlock error | A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door six times before displaying the error code. Possible Causes / Procedure • Door lock mechanism is broken. NOTE: The door switch/lock unit can be manually unlocked: To manually unlock the door lock system, perform the following steps. | |
| FdL | Door lock error | A Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code. Possible Causes / Procedure • Door lock mechanism is broken or removed from door. | |
| Sud | Suds lock (Overdose of detergent detected during the wash cycle) | The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds. Possible Causes / Procedure • If too much detergent was used: This should clear the unit of the excess detergent. 1. Check the drain hose and make sure it is not plugged or kinked. | |
| Kitchen Aid Pro Line Front Loading Gas and Electric Dryer Fault Codes (Models KHEV01RSS and KHGV01RSS) | |||
| Failure Code | Fault Code Description | Solution | |
| PF | Power failure | PF flashes to indicate that a power failure occurred while the dryer was running. Press Start to continue the cycle, or press Pause/Cancel to clear the display. | |
| E1 | Temperature sensor open | E1 flashes in the numeric display when the temperature sensing circuit is open. Replace temperature sensor if faulty. | |
| E2 | Temperature sensor shorted | E2 flashes in the numeric display when the temperature sensing circuit is shorted. Replace temperature sensor if faulty. | |
| E3 | Blower rotation failure | If during a cycle the blower rotational speed drops below 500 rpms, all outputs will be turned off and error code E3 will be displayed. | |
| E4 | Tumbler rotation failure | If during a cycle the tumbler rotational speed drops to 0, all outputs will be turned off and error code E4 will be displayed. | |
| E5 | Dry rack sensor | If during a Dry Rack cycle the signal is lost, all outputs are turned off and E5 is displayed. | |
| E6 | Exhaust high limit fault | If the exhaust temperature goes above 87.7°C (190°F) all outputs will turn off and E6 will be displayed. | |
These error code explanations can help you diagnose a problem with your KitchenAid HE dishwasher.
| Error Code | Condition | Check/Repair |
| 1-1 | The electronic control board detects a stuck relay on its circuit board. | Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, have a service technician check the wiring and components. If the wiring and components are in working order, replace the electronic control board. |
| 1-2 | Damaged or corrupted memory on control board. Incompatible software components inside microprocessor. | Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. |
| 2-1 | The electronic control board detected a stuck key on the control panel. | See if any keys work. If no keys work or the control panel is damaged, replace the electronic control panel. If the control panel works, the problem might be with the electronic control board. |
| 2-2 | The electronic control board detects no communication from the control panel. | See if any keys work. If no keys work or the control panel is damaged, replace the electronic control panel. If the control panel works, the problem might be with the electronic control board. |
| 3-1 | Either there’s a break in the wiring or the thermistor/OWI component failed. (The thermistor is the water temperature sensor, the OWI is the Optical Water Indicator that detects the amount of debris in the water.) | Shut off power to the dishwasher and then check the wiring for the thermistor/OWI circuit. If the circuit wiring is undamaged, replace the thermistor/OWI component. |
| 3-2 | The thermistor/OWI circuit is electrically shorted, (The thermistor is the water temperature sensor, the OWI is the Optical Water Indicator that detects the amount of debris in the water.) | Shut off power to the dishwasher and then check the wiring for the thermistor/OWI circuit. If the circuit wiring is undamaged, replace the thermistor/OWI component. |
| 3-3 | OWI fails (the OWI is the Optical Water Indicator that detects the amount of debris in the water) | Shut off power to the dishwasher and clean the OWI. If the code resumes when you restore power, replace the OWI |
| 4-4 | The electronic control board detects no circulation pump motor operation | Shut off power to the dishwasher. Check all wiring connections in the motor circuit. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump motor. |
| 5-1 | Door won’t latch shut | Press the Start button and immediately close the door. If the code continues, shut off power to the dishwasher and check the door latch mechanism and the wiring attached to the door switch. If the latch mechanism and the wiring are intact, replace the door switch. |
| 5-2 | Door won’t open | Check the wiring in the door switch. If the wiring is undamaged, replace the door switch. |
| 6-1 | The electronic control board doesn’t detect water entering the dishwasher tub. | Shut off power and then water to the dishwasher. Check the water supply for proper flow and pressure. Check the wiring to the water inlet valve. If the wiring and the water supply are in working order, replace the water inlet valve. |
| 6-2 | Water inlet valve has an electrical problem. | Shut off power and then water to the dishwasher. Check the water supply for proper flow and pressure. Check the wiring to the water inlet valve. If the wiring and the water supply are in working order, replace the water inlet valve. If the problem continues, replace the electronic control board. |
| 6-3 | Suds or air are in the water pump | Check the water fill level and check for suds in the fill water at the bottom of the tub. if the fill level is too low, replace the water inlet valve. If there’s excessive sudsing, check the detergent dispenser and replace if it’s damaged |
| 6-4 | The float switch is open | Check the overfill float switch to see if it’s stuck or if an item is stuck under it. Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off. |
| 6-6 | Incoming water is too cold | Use an accurate thermometer to check the water temperature. If it’s lower than 110 degrees F, check your water heater. water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor. |
| 7-1 | Heating element doesn’t work | Shut off power to the dishwasher. Inspect the heating element and replace it if it’s visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element. |
| 7-2 | Heating element won’t shut off | Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. |
| 8-1 | Slow drain | Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump. |
| 8-2 | Drain pump electrical problem | Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump. |
| 9-1 | Electronic control board can’t detect the position of the diverter | The diverter directs the water through the lower spray arm or the upper spray arm. Turn off power to the dishwasher and then check the wiring going to the diverter motor. If the wiring is intact, replace the diverter. |
| 9-2 | Diverter is stuck on | Remove the lower dishrack and the lower spray arm. Disassemble the sump. Check the diverter disk and replace if visibly damaged. |
| 9-3 | Diverter disk is missing | Remove the lower dishrack and the lower spray arm. Disassemble the sump. Check to see if the diverter disk is missing. If the disc is missing, install a new disk. |
| 9-4 | Lower spray arm error | Check for obstructions blocking the lower spray arm from turning. Shut off power to the dishwasher and check the wiring connections on the lower spray arm motor. If the wiring is intact, replace the lower spray arm motor. |
| 10-1 | Dispenser electrical problem | Shut off power to the dishwasher. Remove the outer door panel and check the wiring in the detergent dispenser circuit. If the wiring is intact, replace the detergent dispenser. |
| 10-2 | Vent wax motor electrical problem | Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, replace the vent wax motor. |
| 10-3 | Drying fan problem | Shut off power to the dishwasher. Check the wiring in the drying fan circuit. If the wiring is intact, replace the drying fan. |
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