Samsung dryers are well-regarded for their modern design, energy efficiency, and smart features. However, like all appliances, they can occasionally run into issues. One of the more common and frustrating problems users encounter is the Samsung dryer error code HE, also known as the heating element error.
If your Samsung dryer flashes the “HE” code and stops drying your clothes properly, don’t panic. In this complete guide, we’ll explain what the error means, what causes it, and what steps you can take to troubleshoot or fix it. We’ll also let you know when it’s time to call in a professional technician like those at Express Repair.
The HE error code stands for Heating Error. It appears when the dryer is unable to generate the necessary heat during a drying cycle. This usually means there is a problem with the heating element, the thermostat, or temperature sensors inside the machine.
The result? The dryer drum might spin as usual, but your clothes will come out damp or completely wet because there’s no heat to dry them.
Several potential issues can trigger the HE error code. Understanding the most likely causes will help you diagnose the problem more efficiently:
The heating element is responsible for generating the warm air needed to dry your clothes. Over time, it can burn out or become damaged, especially if the dryer is used heavily.
Signs: Clothes stay wet, the air inside the dryer feels cold, and the HE error appears early in the cycle.
The thermal fuse and thermostats regulate the dryer’s internal temperature. If either fails, the dryer may assume it’s overheating and shut down the heating process as a safety measure.
Signs: Sudden loss of heat mid-cycle, or an HE error immediately after startup.
Restricted airflow from a clogged lint filter, vent hose, or external vent cap can cause the heating system to overheat and trip safety sensors.
Signs: Dryer feels excessively hot, drying takes longer than usual, and lint buildup is visible around the machine.
Modern Samsung dryers rely on electronic sensors and a control board to manage internal systems. If these components malfunction, they may falsely detect a heating issue.
Signs: HE error appears inconsistently, or other unrelated error codes pop up.
A weak or unstable power connection can prevent the heating element from receiving enough electricity to function correctly.
Signs: Dryer powers on but struggles to start or loses power mid-cycle.
Depending on the underlying cause, there are a few steps you can take to resolve the issue. Some fixes are DIY-friendly, while others may require the help of a certified technician.
Start by performing a soft reset:
Unplug the dryer or turn off its circuit breaker.
Wait 1–5 minutes.
Plug it back in and restart the machine.
This simple step can sometimes clear minor electrical glitches.
A clogged dryer vent is one of the most common (and easily preventable) causes of heating issues.
Remove lint from the lint filter after every load.
Check the dryer hose for blockages.
Inspect the outdoor vent cap to ensure it opens freely.
Inspect the heating element for visible damage such as burns or breaks. If you’re comfortable with electrical components, use a multimeter to test for continuity. If there’s no continuity, the heating element must be replaced.
Note: Replacing the heating element usually requires disassembling the dryer. If you’re not confident, it’s best to call a professional.
These components are safety devices that cut off the power to the heating element when overheating is detected. Use a multimeter to check for continuity. If the fuse is blown or a thermostat is faulty, it needs to be replaced.
If the heating hardware is intact but the HE code persists, the issue may lie in the sensors or control board. These are harder to diagnose and typically require professional tools and expertise.
While minor issues like clogged vents can often be fixed at home, more technical problems such as heating element failure or control board errors require a trained eye.
If you’ve tried the steps above and your dryer still shows the HE error, it’s time to call Express Repair. Our certified appliance repair experts specialize in Samsung dryer repair and offer same-day service in most areas.
We can quickly diagnose the issue, replace faulty parts, and get your dryer back up and running—often in a single visit.
The best way to avoid future HE errors is to practice regular dryer maintenance:
Clean the lint filter after every load.
Inspect and clean the venting system every few months.
Avoid overloading your dryer.
Schedule annual professional inspections, especially for older units.
Preventive care not only helps your dryer run more efficiently but also extends its lifespan and keeps your energy bills down.
Seeing the Samsung dryer error code HE can be frustrating, especially when your laundry piles up. But by understanding what the error means and following the right troubleshooting steps, you can often solve the issue yourself—or know when it’s time to bring in the pros.
At Express Repair, we’re here to help with expert diagnostics and same-day repair services across the GTA and beyond. Whether it’s a simple fix or a more complex issue, our experienced team is ready to bring your dryer back to life.
Need help now? Contact us today to schedule your Samsung dryer repair service!
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