Samsung dryers are known for their efficiency and smart features, but like any high-tech appliance, they can run into issues. One common problem users encounter is the HE2 error code, which typically points to a heating element malfunction. Understanding what this error means, why it occurs, and how to address it is crucial to keeping your dryer functioning smoothly.
In this guide, we’ll explain everything you need to know about the HE2 error, from diagnosing the root cause to fixing the problem and knowing when to call in the professionals at Express Repair.
The HE2 error code stands for Heating Error 2, and it typically indicates that the dryer’s heating element has failed or isn’t functioning as expected. This error generally appears in electric Samsung dryer models and points to the system’s inability to generate or regulate heat properly.
When this code appears on your control panel, it means that the appliance is detecting a temperature problem — most commonly, the heating element is either not heating at all or is heating too slowly to meet operational needs.
Understanding the root causes of the HE2 error can help you determine whether you can troubleshoot the issue yourself or if it’s time to call in expert dryer repair services.
The most frequent cause of the HE2 error is a burned-out or broken heating element. Over time, the element can wear out, especially with frequent or high-heat usage.
The thermostat regulates temperature inside the dryer. If it fails or the thermal fuse blows, the heating element may shut down as a safety precaution, triggering the HE2 code.
Loose or burnt wires connected to the heating element or control board can interrupt power flow, preventing the heater from working correctly.
Although rare, a faulty main control board may incorrectly signal a heating error due to sensor miscommunication or software issues.
If your vent is blocked, hot air can’t escape, leading the system to overheat or misreport heating issues. This may indirectly trigger the HE2 code as the appliance tries to protect itself.
While some fixes require professional tools and knowledge, here’s what you can do at home before calling in a technician.
For safety, always disconnect the power before inspecting or repairing your dryer.
Check your dryer vent hose and wall outlet for lint buildup or obstructions. Clean thoroughly to ensure proper airflow.
Use a multimeter to check for continuity in the heating element. If it shows no continuity, the element is likely faulty and needs to be replaced.
Both parts can be tested with a multimeter. If either shows no continuity, they’ll need to be replaced.
Inspect the wires connected to the heating element and control board. Look for burn marks, corrosion, or loose connections.
Sometimes, the HE2 error can be a temporary glitch. After performing these checks, plug the dryer back in and restart it to see if the error clears.
While basic troubleshooting can address minor issues, certain repairs — especially electrical or component replacement — should be handled by certified technicians. Here are signs it’s time to contact Express Repair:
You don’t own or know how to use a multimeter.
The heating element or control board needs replacement.
You’ve followed all steps but the HE2 error persists.
You notice burnt smells or sparks near the dryer’s interior components.
At Express Repair, our licensed technicians are trained to service all Samsung dryer models. We carry genuine replacement parts and offer same-day service across Toronto and the GTA. Our diagnostic process ensures accurate, efficient repair — saving you time and money.
Once your dryer is working again, taking preventive measures can help avoid future breakdowns:
Clean the lint trap after every load.
Check and clean your dryer vents monthly.
Avoid overloading the dryer.
Schedule annual maintenance with professionals.
Use the appropriate heat settings for your laundry load.
Proactive care not only reduces the risk of errors like HE2 but also extends the lifespan of your dryer.
The Samsung Dryer Error Code HE2 is often a sign that your heating element or related components need attention. While basic troubleshooting like vent cleaning or part inspection can sometimes resolve the problem, more complex issues should be handled by certified experts. Ignoring the HE2 code may lead to higher energy bills, longer drying times, or even complete appliance failure.
If you’re dealing with persistent dryer problems in Toronto or nearby areas, don’t wait — book Express Repair for fast, professional service. We’re here to get your laundry routine back on track.
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