1408, 2025
Samsung Refrigerators Error Code 98E: Communication Error

Samsung Refrigerators Error Code 98E: Communication Error

If your Samsung refrigerator suddenly flashes Error Code 98E, it’s alerting you to a communication error between the display panel and the main control board. While it may sound serious, this issue can range from a simple reset to more complex wiring or board problems. This guide will help you understand what’s going on, walk you through basic troubleshooting, and explain when it’s time to call for fast, local repair service.

What Does Error Code 98E Mean?

Error Code 98E

Samsung designed modern refrigerators to self-diagnose issues. Error Code 98E specifically means the refrigerator’s display PCB (Printed Circuit Board) isn’t communicating properly with the main PCB. This can happen because of:

  • Loose wiring connections
  • Moisture or condensation affecting connectors
  • Power surges or interruptions
  • Faulty control boards

Sometimes, this error shows up after a power outage, and a simple reset will clear it. Other times, it points to hardware that needs replacing.

Step-by-Step: How to Try Fixing Error Code 98E Yourself

How to Try Fixing Error Code 98E

Before you start: Always unplug your refrigerator before handling any electrical components. If you’re not confident working with electrical systems, skip to the section on professional help.

1. Power Cycle the Refrigerator

Power Cycle the Refrigerator

  1. Unplug the fridge from the wall outlet.
  2. Wait at least 5 minutes.
  3. Plug it back in and check if the error clears.

A quick reset like this can resolve temporary glitches, especially after an electrical spike.

2. Check the Wiring Connections

heck the Wiring Connections

If the reset doesn’t work:

  1. Turn off and unplug the refrigerator.
  2. Remove the display panel cover (usually inside the fridge door).
  3. Look for any loose or corroded wires connecting the display board to the main board.
  4. Reconnect and secure any loose plugs.

3. Inspect for Moisture or Damage

Inspect for Moisture or Damage (1)

Water can sometimes cause corrosion or short circuits.

  • Dry any visible moisture near connectors.
  • Look for burnt spots or damaged insulation.

4. Test the Control Boards

Test the Control Boards

If you have a multimeter and some technical skill:

  • Check for proper voltage between the display board and main board.
  • If one board shows no activity, it may need replacing.

When to Call a Professional

When to Call a Professional

If these steps don’t clear the error, the cause is likely a failed PCB or damaged wiring harness. These repairs often require specialized tools, exact Samsung parts, and safe handling of high-voltage components.

For a same-day repair from a local technician near me, our team at Express Repair is ready to help. We offer a free service call with repair, meaning you only pay for the repair itself. You can also book online and get $25 off on all repairs for a limited time. For urgent cases, we provide emergency refrigerator repair so your food stays safe.

Contact our experts today and get your fridge back to normal — fast.

Why Choose Express Repair?

express repair

  • Local technicians trained in Samsung appliance repair
  • Fully stocked service vehicles for most same-day repairs
  • Transparent pricing with no hidden fees
  • Friendly support you can trust

When your Samsung refrigerator shows 98E, you don’t have to stress — whether it’s a minor glitch or a bigger hardware problem, we’ll fix it express and right the first time.

Final Thoughts

Error Code 98E isn’t the end of your refrigerator’s life — in many cases, it’s a quick fix. But when DIY attempts fail, calling a fast, local service can save you time, frustration, and potentially prevent further damage.
So try the steps above, and if the problem persists, let a qualified technician handle it. We’re here to make sure your fridge is back to keeping things cool as soon as possible.

(647) 492-7773
Available 7 am – 10 pm including weekends and holidays