Samsung washing machines are known for their reliability and modern features, but even the best appliances can develop issues over time. If your washer has suddenly stopped mid-cycle and shows error codes like Error Code 3E / 3E1 / 3E2 / 3E3 / 3E4, you’re not alone. These codes usually point to motor-related problems or electronic communication errors between the motor and the main control board. In this guide, we’ll help you understand what these error codes mean, how to troubleshoot them, and when it’s time to call in the pros.
These codes all relate to your washer’s motor and electronic components:
These issues may appear suddenly—even during a regular wash cycle—and they prevent the machine from spinning or agitating properly.
Before you panic or schedule a service call, there are a few quick steps you can try at home:
Turn off and unplug the washer for at least 5 minutes. This resets the internal electronics. Plug it back in and try again.
If you’re comfortable opening the back panel (unplug first!), check for any loose or corroded connections between the motor, hall sensor (tachometer), and control board.
Look for visible signs of damage—burn marks, debris, or broken parts. A failed hall sensor or worn motor could be the culprit.
Heavy or unbalanced loads can strain the motor. Try running an empty spin cycle to see if the error clears.
If you’re still seeing the error or you’re unsure how to proceed, it’s best to avoid further risk of damaging the unit.
Samsung’s internal diagnostics can be tricky—even for seasoned DIYers. If the issue lies in the electronic control board or motor wiring, it may require specialized tools or replacement parts.
That’s where Express Repair comes in.
We provide fast, local, and same-day Samsung appliance repair. Whether it’s an emergency breakdown or a recurring error that won’t go away, our technicians can pinpoint the problem and fix it efficiently.
You’ll also enjoy a free service call with repair, so there’s no extra charge just to find out what’s wrong. If you’re looking for “Samsung washer repair near me,” we’re already in your area.
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Seeing Error Code 3E / 3E1 / 3E2 / 3E3 / 3E4 on your Samsung washer isn’t the end of the world, but it does need attention. Try the basic checks above, but if the error returns or persists, professional help will save you time, and stress, and possibly prevent further damage.
Don’t let laundry pile up—Express Repair is just one click or call away. Schedule a technician today and get your washer back in action fast.