It’s laundry day. You load your Samsung washing machine, hit the start button, and then it hits you back with the dreaded Error Code DE. This error means there’s a door issue: your washer thinks the door isn’t properly closed or locked. The good news? Sometimes it’s a simple fix. Other times, you may need professional help, and that’s where Express Repair comes in.
Here’s a quick, easy-to-understand guide to help you troubleshoot the DE error. If DIY doesn’t do the trick, we’re your local, fast, and same-day repair specialists—ready to get your washer running again today.
The Error Code DE stands for “Door Error.” Your Samsung washer displays this when it detects that the door hasn’t locked properly. It’s a safety feature that prevents the machine from operating with the door ajar.
This error can happen:
We get it—you’d rather avoid a repair bill if it’s something simple. Try these quick checks before reaching for the phone:
Make sure there’s no clothing caught in the door. Even a sock can stop the lock from engaging fully.
Press the door shut until you hear a click. It should feel snug, not loose.
Sometimes a simple reset can clear up the problem. Disconnect power, wait a few minutes, then plug it back in and try again.
If you feel comfortable, gently check the latch for wear or damage. If the lock doesn’t click into place, it may be broken or misaligned.
If none of the above steps work, it’s likely a mechanical or electrical issue that requires a trained technician. Door lock assemblies, control boards, and wiring connections are not DIY-friendly unless you have repair experience.
This is where Express Repair can help. Our emergency appliance repair service is trusted across Toronto and the GTA for being fast, affordable, and reliable. We even offer a free service call with repair, and if you book online, you get $25 off.
Don’t wait days for service. We’re already near you, and we show up fast.
Still stuck with the DE code flashing? Let’s get it sorted. Whether it’s urgent or just annoying, we’ve helped thousands of homeowners with the exact same issue. Our Samsung washer specialists will have your machine working again—often the same day you call.
👉 Book now and save $25
Or call us to get help right away.
Need help with a different Samsung washer error? Stay tuned for more repair guides—or reach out, and we’ll help troubleshoot.