0907, 2025
Samsung Washing Machine Error Code HE2 / HE / HE1 / HR

Samsung Washing Machine Error Code HE2 / HE / HE1 / HR

If you’re staring at an error code like Error Code HE2 / HE / HE1 / HR flashing on your Samsung washing machine, you’re not alone. These codes all point to one underlying problem—water temperature regulation. Whether it’s heating too much, not heating at all, or the sensor is giving false readings, this guide is designed to help you understand what’s going wrong and what you can try before calling in a professional.

What Do These Error Codes Mean?

Error Code HE2 / HE / HE1 / HR

These specific error codes are all related to issues with your washer’s heating system:

  • HE1 / HE – Overheating detected. The water temperature has exceeded safe levels.
  • HE2 – Water is not heating as expected.
  • HR – Communication error between the control board and temperature sensor (thermistor).

These errors usually occur in models with built-in water heaters and can pop up mid-cycle or during rinse/spin phases.

What Causes These Errors?

Samsung Washer Causes Errors

There are several reasons your Samsung washing machine might show these codes:

  • A faulty temperature sensor (thermistor)
  • Heater element malfunction
  • Loose or corroded wiring/connectors
  • Issues with the main control board
  • Using cold water-only cycles with detergent pods (can confuse sensors)

DIY Troubleshooting Tips

Before you consider booking a repair, here are a few things you can try:

1. Unplug and Reset

Turn off your washer, unplug it for about 10 minutes, then plug it back in. This can reset the control board and clear minor glitches.

2. Check the Load

Make sure the load isn’t too large or unbalanced. An uneven load can affect temperature readings and cause error codes.

3. Inspect the Water Supply

Ensure your hot water tap is turned on and water is actually entering the machine. No hot water = heating error.

4. Run a Diagnostic or Quick Wash

Some models allow you to enter diagnostic mode to test components like the heater or thermistor. If not, try a short wash cycle and see if the code returns.

5. Clean the Detergent Drawer

Blocked detergent compartments can mess with water flow and sensor readings.

When to Call for Help

If you’ve tried the above and the error persists, it’s time to bring in a technician. Trying to replace internal components like the heater or thermistor on your own can be dangerous and might void your warranty.

We’re here to help with local, fast, same-day repair services. Whether it’s an emergency or just inconvenient, you can rely on our express appliance experts to get your Samsung washer back to working order.

  • Free service call with repair
  • Book online and get $25 off
  • Find Samsung washer repair near me with just one click.

👉 Contact us now and our certified technicians will be on their way.

Final Thoughts

Samsung washing machines are great when they work, but error codes like Error Code HE2 / HE / HE1 / HR can bring laundry day to a screeching halt. If you’ve tried all the simple fixes and still can’t get it running, don’t stress. Our team is just around the corner, ready to deliver fast and reliable service.

Need help today? Book online or give us a call for express repair you can trust.

(647) 492-7773
Available 7 am – 10 pm including weekends and holidays